Resources
Dig in! Our resource hub gives funders, charities, and policymakers insights, tools, and real-world case studies to help them navigate the sector and measure impact with confidence.
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Why measuring social impact matters to funders and housing providers
Measuring social impact in housing helps funders and providers target services to residents’ real needs, improve wellbeing, reduce costs, and guide smarter decisions across the housing lifecycle with stronger outcomes for people and communities.
Kilmarnock Enterprises
The GoodMeasure report has reinforced our view that its a strong programme.
Trust is the social sector’s most valuable currency
Trust is a vital social currency in the sector. By combining engagement data with lived experiences, organisations can gain deeper insight into relationships and better understand, measure, and strengthen trust with the communities they serve.
Kura Cares - Whānau Hotaka GoodMeasure Report
The Whānau Hotaka programme equips participants with practical skills, tools, and confidence to improve their financial literacy and capability through their Money Smart and Confidence, Intro to Business, and First Home Buyer courses.
Measuring What Matters in Housing – Webinar Recap + Free Download
On Wednesday 30 July 2025, we officially launched GoodMeasure Homes with our webinar, “Measuring What Matters in Housing.”
Tui Ora- Mobile Māori Nursing GoodMeasure Report
The Mobile Māori Nursing service provides free, flexible healthcare and support to whānau with long-term health conditions. Nurses can visit whānau where, and when, it is most convenient for them – at home, at the marae or any other community space.
Tui Ora
GoodMeasure has helped us shift our thinking from inputs into the programme to outcomes
Kilmarnock Enterprises GoodMeasure Report
Kilmarnock Enterprises are dedicated to unlocking the potential of people with disabilities. They achieve this through providing people with disabilities employment, training, and work experience at a disability enterprise.
Home & Family Charitable Trust
Shifts are needed based on what the data is telling us.
Te Ora Hou
GoodMeasure has helped us gain a better understanding of what truly constitutes good practice
Springboard Trust
Using GoodMeasure changed so much for us!
Ngāti Whātua Ōrākei
Bringing our team closer together and ensuring our navigators connect the dots for everyone who supports us.
Grace Foundation
GoodMeasure has added a lot of confidence to what we’re doing.
Guardians Of Our Children
GoodMeasure helped us establish systems to effectively track our day-to-day interactions with regular programs.
Wellington City Mission
The GoodMeasure process helps us meet that responsibility.
Friendship House - Direct Services - GoodMeasure Report
Direct services, offered by Friendship House, are dedicated to supporting vulnerable whānau to restore safety and mauri ora where family violence has or is at risk of occurring.
Friendship House - Direct Services - Insights Report
Direct services, offered by Friendship House, are dedicated to supporting vulnerable whānau to restore safety and mauri ora where family violence has or is at risk of occurring.
Drive My Life - GoodMeasure Report
Drive My Life - Taraiwa Mataora is dedicated to supporting at-risk individuals in Southland to obtain their Learner, Restricted and Full driver licences, increasing the number of safe and legal drivers in the community.
Drive My Life - Insights Report
Drive My Life - Taraiwa Mataora is dedicated to supporting at-risk individuals in Southland to obtain their Learner, Restricted and Full driver licences, increasing the number of safe and legal drivers in the community.
Reaching the 15% with the Highest Needs
Reaching the 15% with the Highest Needs – 15% of Kiwis account for half of all social service use, yet mainstream support often falls short. By redesigning services around real needs, we can drive better outcomes for those most at risk.
The IDI turns 10: Why the world’s watching New Zealand
NZ’s world-leading data system is transforming social investment, helping policymakers and organisations make smarter, evidence-based decisions.
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Improving impact starts with using your data
The ‘use to improve’ principle is simple. It says: the best way to improve your data is to use the data you already have. Read on to find out more!
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Not just insurance, a pathway to whānau wellbeing
Ngāti Whātua Ōrākei’s nib-Toi Ora programme breaks barriers to healthcare by offering fully funded, culturally responsive insurance to whānau, creating $10 million in social value.
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Choosing the right social investment approach
This case study explores three distinct social investment approaches – Broad, Balanced, and Deep Impact – each delivering social value at varying scales and costs.
Social investment in action
ImpactLab highlights how tailored housing reduced hospital stays by 92% for people with serious mental health conditions. This model saved $4.9 million in hospital costs and delivered an estimated $4.50 social return per dollar invested.
Mary Potter Hospice
We knew intuitively that our work was valuable, but we could not easily prove it.
Springboard Trust
We heard about ImpactLab from some of our principals, who suggested it would be very good for us as we are very committed to evaluation and improvement.
House of Science
Data Diagnostics Alumni: How House of Science plugged the gaps in its data.
Ngā Tāngata
We were looking for support to learn more about our data, understand what it tells us, and evidence the difference we make in a meaningful way.
Impact Lab and Kuhu Mai collab
$2.6M in social value delivered through simple, human-centred support. By meeting people where they are—with a coffee and a conversation—Downtown Community Ministry is transforming lives and proving the power of connection in social impact.
Q&A show with John Campbell
John Campbell interviews Impact Lab’s CEO, Maria about social return on investment - hear what she has to say!
0800 What’s Up phone and online chat service
Barnardos’ 0800 What’s Up phone and online chat service for children and young people has been shown by a new GoodMeasure report from ImpactLab to provide $2 of social value for every dollar spent on it, an excellent outcome for this unique service.
The social return on investment for charities
ImpactLab CEO Maria English called on social enterprise investors and philanthropic funders to “find those who don’t give up, and support them so they can love without getting tired".
How social investment can transform lives and communities
Moving individuals into tailored, long-term housing with a specialised Community Housing Provider helped dramatically decrease the number of average hospital night visits in one social investment study.
MoneyTime
Our MoneyTime financial literacy program for 10-14 year olds is provided free of charge into New Zealand schools.
Cultured conversations
In discussion with Maria, Auckland art Gallery’s ‘Cultured Conversations’ series shares her perspective on the future of data in social services, and how a similar approach could be applied to the cultural sector.
Matthew Monohan from Ma Earth
Maria chats with Matthew Monahan, from Ma Earth about SROI and the importance of impact measurement.
Jarden x ImpactLab - Charitable Sector Report
Data and insights from 100+ NZ charities, revealing how funding flows, where need is concentrated, and why collaboration between funders and providers is key to unlocking greater social impact across Aotearoa.
Social investment approach
A deep dive interview into Impact Lab and it’s social investment approach. We spend a lot of money with the intention that it has a positive impact on peoples lives - does our money have the impact we want?
Beyond Consultation
Maria joins Beyond Consultation to explore how data-driven insights can transform social investment. Listen now to how measuring impact helps organisations and funders make smarter decisions that drive real change for communities.
Get in touch
We help impact organisations know, show and grow their social impact. Let’s work together to do good, better!
